The steps from order placement to receiving the machine are as follows:

1. Contact us to register your request.
2. Our experts will assess your needs and recommend the suitable machine.
3. An initial design of the machine will be prepared and shared with you.
4. A briefing session and price announcement will be held.
5. After agreement and signing the contract, the production process begins.
6. Delivery time depends on the machine type and ranges from 2 to 6 months.

After the machine is delivered, our installation experts will visit the factory site to install and configure the machine. Once operational setup is completed, the machine will be officially handed over to the customer.
Customers with remote control service can also benefit from remote adjustments and troubleshooting throughout the after-sales service period.

All our machines come with a two-year unconditional warranty, ensuring any issues are resolved free of charge during this period. Additionally, we provide 10 years of after-sales services to ensure the continuous and optimal performance of your machines.

Yes, our machines have been shipped to various countries in the Middle East, Asia, and Europe, where they are currently operational. We are ready to deliver our products worldwide.